IT Asset Management

Know every device you support

Automatically discover and inventory hardware and software, track licences and warranties, and link every asset to its user, tickets and support history.

Key capabilities

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Automatic discovery

Agent-based discovery keeps the inventory current without manual spreadsheets.

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Hardware inventory

CPU, memory, storage, serial numbers, network adapters and peripherals.

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Software inventory

Installed applications and versions across every endpoint.

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Licence tracking

Compare installations against purchased licences to avoid over- or under-licensing.

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Warranty & lifecycle

Track purchase dates, warranty expiry and replacement planning.

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Linked records

Assets connect to users, tickets, remote sessions and patch history.

From inventory to action

Asset data isn't a separate report — it drives patching, software deployment and faster ticket resolution.

  • Spot unsupported OS versions
  • Find unauthorised software
  • Plan hardware refresh cycles
  • Export inventory for audits

Questions about it asset management

How is the asset inventory collected?

The Goto Resolve agent reports hardware and software details automatically and keeps them up to date.

Can I track licences?

Yes. Record purchased licences and compare them against detected installations.

One console for every IT task

See remote support, ticketing, assets and endpoint security working together on your own devices.