Unified Console

One dashboard. Every IT workflow.

Remote sessions, tickets, devices, patches and reports share one data model — so the console shows what is broken, who is affected and how to fix it in one place.

Key capabilities

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Single dashboard

Live view of open tickets, online endpoints, pending patches and security alerts.

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Global search

Find any user, device, ticket or software title from one search bar.

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Reports

Built-in reports for SLAs, technician performance, asset inventory and patch compliance.

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Custom views

Save filtered views per technician, team or client.

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Alerts

Device health and security alerts that can create tickets automatically.

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Integrations-ready

Export data and connect notifications to the tools your team already uses.

Context before you connect

Technicians open a ticket and immediately see the device's specs, installed software, recent patches and previous sessions — no tab switching.

  • Less time gathering information
  • Consistent workflow for every technician
  • One login, one permission model
  • Shared history across support, assets and security

Questions about unified console

What is a unified IT console?

It is a single interface that combines tools that are usually separate — remote access, help desk, inventory, patching and reporting — so data and actions live in one place.

Can I build custom reports?

Yes. Start from built-in reports and filter by time, client, team, device group or priority.

One console for every IT task

See remote support, ticketing, assets and endpoint security working together on your own devices.